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The ITIL 2011 editions are here !
To order contact
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This is not a new version! It is an extensive update to the existing version incorporating suggestions, feedback and comments received since the v.3 launch some 3 years ago. Since publication, over 500 suggested changes have been received. In addition suggestions on roles, process flows, inputs and outputs from both users and trainers have been added. This update is a direct result of feedback from the community that reads, uses and trains ITIL. The guidance, based on feedback from key stakeholders has been updated and the end result is content that is easier to navigate, read, translate, adopt and teach.
Member Price - R 3 740 excl VAT
Non Member Price - R 4 400 excl VAT

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Signed up Members for 2011 |
Signed up Members for 2011 | A D I Softech South Africa (Pty) Ltd
| Vendor | Neken and Associates | Vendor | | Arno Esterhuizen | Professional | NICS | Vendor | ASG South Africa
| Vendor | Partson Mutambudzi | Professional | | Atio Corporation | Vendor | Northwest University
| Corporate | BT Communication Service
| Vendor | Ovations Technologies
| Vendor | | Callcom | Vendor | Peter Brooks
| Vendor | | Cape Town University of Technology | Corporate | Pink Elephant
| Vendor | | Cape Peninsula University of Technology | Corporate | PPC Cement
| Corporate | | Compuware | Vendor | Radiant IT Skills | Vendor | | Deon Hultzer | Professional | Reinhardt Botha
| Vendor | | Derrick Plan | Professional | Richard de Kock
| Professional | | Digiterra | Vendor | SA Outsourcing | Vendor | | Discovery Health | Corporate | SABS | Corporate | | Engen Oil | Corporate | Sentech | Corporate | | Elmien van Wyk | Professional | Shaun Herbert | Professional | | Emmaculate Musanhu | Professional | Simon Turner | Professional | EP Web ICT Solutions
| Vendor | South African Reserve Bank
| Corporate | E Smart Networks
| Vendor | Strauss Daly | Corporate | Felix Ssekatawa
| Professional | Sun International | Corporate | | First National Bank | Corporate | Supertron IT Systems | Vendor | | Foster-Melliar | Vendor | Thinking Dimensions Group | Vendor | | Frontrange | Vendor | TSS Managed Services
| Vendor | | Garth Chandler | Professional | T-Systems
| Vendor | | Gary Hardy | Vendor | Unilever | Corporate | | George Ambler | Vendor | University of Pretoria | Corporate | Get-IT-Right Skills Development
| Vendor | Vodacom | Corporate | Gijima Holdings
| Vendor | Xstrata
| Corporate | | Glashoff Maughan Consulting | Vendor | | | HP
| Global | | | ICCM Solutions
| Vendor | | | | Idries Kahaar | Professional | | | | IntelliConsult | Vendor | | | | Internet Solutions | Corporate |
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| Investec Bank
| Corporate |
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| | IT Consortium | Vendor |
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| Jan Niezen
| Professional |
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| | Johan Gouws | Professional | | | Kupe Kanyane
| Professional |
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| Lesotho Electricity Commission
| Corporate |
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| | Lesotho Highlands Development Authority | Corporate |
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| | Lingeraj Sigamoney | Professional |
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| | Madeleine Townsend | Professional | | | | Marc Biebuyck | Professional | | | | Marina Le Roux | Professional | | | Marval
| Vendor |
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| Multimedia Computers
| Vendor |
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| MWEB
| Corporate |
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| | Nedbank | Corporate |
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