IT Service Management - itSMF

Woolworths have a subject matter expert (SME), Remy Zuelle, around Service Management coming from Europe this week and would like to invite you to join this discussion

The meeting will take the form of interactive whiteboard (chalk and talk) session around service management. This discussion will highlight the importance of IT understanding the business objectives in order to improve service levels to the business, minimize risk, manage costs and will cover the following areas:

Monitoring, Performance, Scheduling, Provisioning, Storage, Compliance, Access Control, Support, Process, Assets