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Exam Aid
ISBN: 9780113312061
Price: R 350.00
Member price: R 299.00 |
Passing your ITIL Foundation Exam
Endorsed by APM Group, the official ITIL Accreditor, and contains full details of the ITIL Qualifications. Suitable for those taking the foundation exam, it provides an overview of the purpose, objectives and format of the examination. |
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NEW PUBLICATION
ISBN: 9781906124199
Price: R 560.00
Member price: R 480.00 |
ITSM: A guide for ITIL V3 Foundation Exam Candidates
This guide introduces ITIL both to Foundation exam candidates and to those who require a practical understanding of the subject. The authors have used their experience to help readers understand ITIL, not just memorise it. |
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New Publication
ISBN: 9781906124182
Price: R 560.00
Member price: R 480.00 |
ITSM: ITIL Foundation Practice Questions
Wirtten by three members of the ISEB exam panel, this guide contains an extensive range of practice questions complete with explanations and key learning points. |
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New Publication
ISBN: 9789087530693
Price: R 340.00
Member price: R 290.00 |
ITIL V3 Foundation Exam – The Study Guide
This new title covers all the material found in the ITIL® Foundations Exam. The 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter. |
New Publication
ISBN: 9780113311972
Price: R 220.00
Member price: R 190.00 |
ITIL Foundation Handbook
A quick reference revision guide designed to help students sitting the ITIL V3 Foundation Exam. Also acts as a key reference aid for managers, practitioners, vendors, and consultants in the workplace and while travelling. |
New Publication
ISBN: 9780113312085
Price: R 320.00
Member price: R 280.00 |
Operational Support and Analysis ITIL V3 Intermediate Capability Handbook
This guide provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes. |
BEST SELLER
ISBN: 9780113310999
Price: R 490.00
Member price: R 420.00 |
Passing your ITIL Intermediate Exam
Endorsed by the official ITIL Accreditor, is suitable for candidates taking both the ITIL Service Lifecycle Exams and the Capability Exams. The publication provides details on the ITIL V3 qualification scheme from foundation through to the advanced Master Qualification. It offers details about the exams, the preparation and how to achieve the target competencies. |
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New Publication
ISBN: 978196124205
Price: R 640.00
Member price: R 550.00
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The Managers bridge certificate in ITSM
The Manager's Bridge Certificate is intended for those who have an ITIL (V2)Manager’s Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ITIL (V3) Expert in IT Service Management. This book, written by Colin Rudd, can be used as a general reference or for revision within an accredited training course. |
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BEST SELLER
ISBN: 9780113310838
Price: R 280.00
Member price: R 240.00
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ITIL V3 Pocket Guide
This popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering the ITIL V3 Service Lifecycle approach and ITIL V3 functions and processes in a separate section as well. |
